Apaxon Subscriptions
Available now£99/yearRecurring payments that survive a failed card.
Trials, upgrades, downgrades, proration and cancellations — plus the dunning sequence that decides whether a declined card becomes a recovered payment or a lost customer.
- Extends free Commerce
- Handles proration
- Cancel and keep working
What it does.
Billing cycles that behave at month end
A subscription started on the 31st bills correctly in February. This sounds trivial and is where most implementations quietly break.
Upgrades with proration
Moving plan mid-cycle charges the difference rather than a full second period, so upgrading is not a decision to postpone.
Dunning before the cancellation
Card expiring, payment failed, retry scheduled — a sequence sent before access is affected, because most failed payments are an expired card rather than a decision to leave.
Customers manage their own
Pause, change plan, update the card and cancel without emailing you. Support requests for a card update are entirely avoidable.
The rule that applies here too
A cancellation is not a deletion.
When a subscription ends, the customer keeps their data and their account. What ends is the service they were paying for. A product that erases someone’s records the moment they stop paying is one nobody can safely start using.
- Cancelling at period end rather than immediately, by default
- Data retained and exportable after cancellation
- Reactivation resumes rather than starting from nothing
Requirements
- Requires
- Apaxon Commerce (free), Apaxon Payments
- Price
- £99 per year, one site
- Intervals
- Weekly, monthly, yearly, custom
- Trials
- Free and paid
- Licence
- GPLv2 or later
Questions
What happens when a card fails?
Retries on a schedule with email at each step. Access ends only after the sequence completes, which recovers a large share of what would otherwise be churn.
Does it work without Commerce?
Yes. A membership or a service retainer does not need a product catalogue, and Subscriptions does not assume one.
Can customers pause instead of cancelling?
Yes, and it is offered before the cancel button. A pause is a customer you keep.
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